FAQ

To ensure compatibility, please have your RV’s make, model, year, and VIN ready. Many parts also require measurements ormanufacturermodel numbers (for appliances, awnings, water heaters, etc.). Ifyou'reunsure, our support team can help youidentifythe correct replacementpart.

Yes. While many components are universal, parts can vary depending on whether you have a Class A, Class B, Class C motorhome, fifth wheel, or travel trailer. Electrical systems, plumbing layouts, and appliance models may differ.

Some accessories (hoses, leveling blocks, wheelchocks) are universal. However, major components such as refrigerators, awnings, slide-out parts, and water heaters are often brand-specific or size-specific. Always verify dimensions and manufacturer specifications.

Yes. We offer both: 

• OEM (Original Equipment Manufacturer) parts for exact replacements 
• Aftermarket parts that may offer upgraded features or cost savings 

Standard shippingfor small itemstypicallyarrives in 3–7 business days depending onyourlocation and availability. Expedited options are available at checkout.Larger items (e.g.appliances, furniture, etc.) will be shipped freight and will be delivered in 10-14 business days from order

Yes. Unused, unopened items may be returned within 30 days of purchase.Special-orderand electrical items may haveadditionalrestrictionsdependingupon onthe item. Please review our return policy before orderingor contact Customer Service.

Some locations offer professional installation for select products such as: 

• Solar panels 
• Backup cameras 
• Awning replacements 
• Suspension upgrades 

Contact us to confirm availability in your area. 

Common replacement items include: 

• Water pumps 
• Roof vents and vent covers 
• RV batteries 
• Awnings and fabric 
• LED lighting 
• Sewer hoses and fittings 
• Water heater elements 

Regular maintenance includes: 

• Inspecting roof seals twice per year 
• Flushing the water heater annually 
• Checking tire pressure and tread 
• Cleaning and resealing slide-outs 
• Testing batteries and electrical systems 

Preventative maintenance significantly extends the life of your RV components. 

We do our best to source parts for older RVs. Some discontinued components may require upgraded replacements or universal alternatives. Contact our team forassistance.

We carry: 

• Power converters 
• Inverters 
• Surge protectors 
• Transfer switches 
• Shore power cords and pigtails 
• 12V and 110V electrical accessories 

Yes! We offer: 

• Solar panels 
• Charge controllers 
• Lithium and AGM batteries 
• Complete solar kits 

Solar upgrades are one of the most popular improvements for off-grid camping. 

We accept: 

• Major credit cards 
• Debit cards 
• Financing options 
• Gift cards 

Most products include a manufacturer’s warranty ranging from 90 days to several years depending on the item. Extended protection plans may also be available.